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Terms & Conditions

Postage & Packaging

All items are set at immediate payment only. Postage and Packaging costs are to cover materials / packaging, and delivery.

Payment 

We accept payments via Credit/Debit Card Via Braintree OR Paypal. We do not accept cheques or postal orders.

  • Most of the items are sent by Royal mail 2nd Class Standard (Express Delivery by Royal Mail or Parcelforce).
  • Once posted goods are in the hands of Royal Mail, we are not liable for late deliveries or any other claims.
  • We aim to dispatch the item on the day we receive the order ensuring it’s before 2.00 PM, but items may be dispatched within 2-3 days (except weekends).
  • If your item is returned to us as undelivered by the post office then the postage will need to be repaid before the item is sent again.
  • If item has not been received within 14 working days please contact via info@luv2nv.com 

Please Note that we take the pictures from original garments and the colour of the garment may be slightly Vary due to lighting effects.

Refunds and Exchanges

 

  • You are more than welcome to return or exchange your purchase.
  • RETURN ITEMS SHOULD HAVE ALL LABELS ATTATCHED.
  • Please Note that for exchange the item buyers need to pay the original postage cost.
  • Refunds shall be issued if goods are not as described or Faulty.
  • All postage, packing costs, and returns are to be paid by the buyer.
  • Items should be sent back in the condition in which the buyer received the items in.
  • Refunds will be issued for the Sale Price of the items only.
  • Refunds will only be given if the item is returned within 30 days after receiving the items, and all tags and original packaging must still be intact.
  • Refunds will be given once the items have been received by us, please send your item by a track able method, because if we do NOT receive the items we will be UNABLE to refund.
  • Please include the document you received with the items, or your user ID and Item number with your return, for a faster refund.
  • Return postage costs for items will not be refundable.
  • These policies do not affect your statutory rights.

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